True North Technology

high quality IT support & consultancy


True North Technology provides the highest quality IT support and IT consultancy to businesses in Cairns, Far North Queensland and indeed right across the state. Whether you’re a small business or a company with branches up and down the coast, True North Technology has the skills and expertise to deliver cost-effective and practical IT solutions.

True North Technology provides a wide range of services which include on-site support, remote troubleshooting and monitoring, supply and installation of equipment, cloud-based solutions, server virtualization and system upgrades.

Personalised service

True North Technology has built up an enviable reputation for providing exceptional technical expertise and unrivaled customer service.

Sick of having to go through a helpdesk and waiting hours
and sometimes days before speaking to the person who knows your system?

At True North Technology all our customers have direct access to the technician who maintains their system. There’s no time wasted calling a helpdesk and no time wasted explaining the system to ANOTHER new face.

What you get with us is a personalised service where the technician knows your system inside and out. We make sure our technicians are contactable at all times so you’re not left waiting for a call back. Even if your designated technician is not available there is always a secondary technician that’s been cross-trained on your system.

  • Testimonials


    Steve from True North Technology assisted us with a new computer system and has been providing IT support for the past two years. Steve is highly knowledge, professional and timely. Steve is a pleasure to work with and I would recommend him to other businesses looking for a reliable IT consultant...

    Louise Ford, Managing Partner, Geo Group

  • Testimonials


    We are very pleased with our decision to have True North Technology as our IT support company. We have called upon their support many times and always get quick and excellent support to resolve our issues. Importantly they are proactive in identifying inefficiencies and recommending and implementing changes....

    Sally Mlikota, Director, CBC Staff Selection

  • Testimonials


    IT requires a combination of skills – knowledge, expertise and service. Steve Symes of True North Technology took the time to intimately understand our business enabling the smooth transition of our IT services to his control. As our practice and use of technology has grown, Steve has also been there to find solutions...

    Lee-Anne Smith, Practice Manager
    Menico Tuck Parrish Financial Services

  • Testimonials


    I am convinced that True North Technology has saved us a lot of stress, a lot of downtime but more importantly a lot of money in the course of our current relationship with them. With this in mind, I would recommend Steve and his team to any small to medium sized business that uses and relies on ‘IT’ to keep them functional, operational and profitable just like us...

    Greg Gilboy,
    Owner, Gilboy Hydraulic Solutions