Remote or On-Site Support

At True North Technology we will tell you what was done and make sure you’re happy with the results before we leave. In addition to this, you will always get a very detailed description of the work carried out, as well as any recommendations on how to prevent the problem in the future. Our technicians are able to connect to your device and resolve your problem without having to go on-site. It doesn’t matter if it’s a PC, a laptop, an iPad or a smartphone. If it can connect to the internet, we can reach it! In most cases, this is quicker and saves you time and money. However, occasionally we have to attend site to troubleshoot a problem and this is usually when there is a network connection issue. Our office is conveniently located on Mulgrave Road allowing travel to any business in Cairns