"As a small family owned engineering business trying to compete with the big multi-discipline companies, we are mindful of not only cost of services, but cost of downtime. After having to make the decision to replace our faulty old server we started looking in the marketplace for a reliable local contact that could help us make wise ‘IT’ decisions without compromising the future.
Through our research and by questioning other local businesses who rely on ‘IT’, the name ‘True North Technology’ came up a couple of times. So after meeting with Steve, discussing our needs, but more importantly ‘our do not wants’, we decided to invest our trust in his hands and expertise.
That decision has now benefited our company enormously. Steve and his staff have not only fulfilled our server replacement needs, but have also upgraded all our desktops, kept our programmes and licenses up to date, simplified our add on programmes and do all of our reconfiguration work. Any glitches in our daily running systems are picked up by his maintenance and monitoring and fixed immediately by remote access or, if need be, have somebody here in the office within two hours.
I am convinced that True North Technology has saved us a lot of stress, a lot of downtime but more importantly a lot of money in the course of our current relationship with them. With this in mind, I would recommend Steve and his team to any small to medium sized business that uses and relies on ‘IT’ to keep them functional, operational and profitable just like us."
Greg Gilboy, Director, Gilboy Hydraulic Solutions