True North Technology

get to know our enthusiastic and professional team.

Our Team

Steve Symes

Managing Director

Steve Symes has been in the business of providing quality IT support for over 25 years. Steve has a Bachelor of Computer Science and an Associate Diploma in Electronic Engineering. He has worked for many IT companies both in Australia and the UK including Compaq and Hewlett Packard. Steve started his career as an Electronics Technician in the Royal Australian Air Force before completing his degree and moving into networks and systems support. Steve moved to Cairns in 2004 where he was the IT manager for Cairns Earthmoving Contractors (CEC) before starting True North Technology in 2011.

Jackie Butler

Accounts and Administration

Jackie has a vast amount of experience in Office Management and Accounting. Jackie was the office manager at Cairns Wholesale Paint for 20 years.


Jackie was happily retired until Steve convinced her that working for True North Technology was a far better way to spend her time…





Sheena Mcqueen

Sheena Mcqueen

IT Technician

Bachelor of Information Technology
RingCentral Certified MVP
Website Developer

Oliver Wilson Holland

Oliver Wilson Holland

IT Technician

Bachelor of Information Technology
RingCentral Certified MVP
Website Developer

Kazuki Pickersgill

Kazuki Pickersgill

IT Technician

Bachelor of Information Technology
RingCentral Certified MVP


Hearty Valenzuela

Hearty Valenzuela

IT Technician

Heart is working part-time with us while she studies IT at Tafe